Terms of Service

We ship worldwide. After your order is placed there is a processing time of 24-72 business hours. For custom items the processing time may be longer, please refer to the listing for more information or speak to a HAUS HELPER.

Once your order ships a confirmation email will be sent to you to with detailed tracking information. You can also find your shipping details by logging into your account. Please note that while we don't foresee any delays after the parcel has shipped these events may occur.

Please contact us in the event our carrier is delayed and we will be happy to help locate the parcel for you.

Simply send an email to our Customer Service team at orders@hausoftrade.com or simply call us to speak to a live agent at (714) 340-5058 during store hours of 10:00am-6:00pm PST.